In the App Store on your Mac, click your name in the bottom-left corner, or click Sign In if you’re not already. Do any of the following: Hide a purchased app: Hold the pointer over an app, click the Show More button, then choose Hide Purchase. View hidden apps: Click View Information. In the window that appears, click Manage, then click Unhide to the right of the app you want to show.
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Apple lets you purchase multiple licenses for an app that you want to use in your organization on iOS/iPadOS and macOS devices using Apple Business Manager or Apple School Manager. You can then synchronize your volume purchase information with Intune and track your volume-purchased app use. Purchasing app licenses helps you efficiently manage apps within your company and retain ownership and control of purchased apps.
Microsoft Intune helps you manage apps purchased through this program by:
Additionally, you can synchronize, manage, and assign books you purchased from Apple Business Manager with Intune to iOS/iPadOS devices. For more information, see How to manage iOS/iPadOS eBooks you purchased through a volume-purchase program.
Purchased Apps On MacWhat are location tokens?
Location tokens are also known as Volume Purchase Program (VPP) tokens. These tokens are used to assign and manage licenses purchased using Apple Business Manager. Content Managers can purchase and associate licenses with location tokens they have permissions to in Apple Business Manager. These location tokens are then downloaded from Apple Business Manager and uploaded in Microsoft Intune. Microsoft Intune supports uploading multiple location tokens per tenant. Each token is valid for one year.
How are purchased apps licensed?
Onyx mac app download. Purchased apps can be assigned to groups using two types of licenses that Apple offers for iOS/iPadOS and macOS devices.
Note
Company Portal does not show device-licensed apps on User Enrollment devices because only user-licensed apps can be installed on User Enrollment devices.
What app types are supported?
You can purchase and distribute public as well as private apps using Apple Business Manager.
Prerequisites
Important
Migrate from Volume Purchase Program (VPP) to Apps and Books
If your organization has not migrated to Apple Business Manager or Apple School Manager yet, review Apple's guidance on migrating to Apps and Books before proceeding to manage purchased apps in Intune.
Iscape app for mac. Important
Migrate existing purchased VPP content and tokens to Apps and Books in Apple Business Manager or Apple School Manager as follows:
Upload an Apple VPP or location token
Synchronize a VPP token
You can synchronize the app names, metadata and license information for your purchased apps in Intune by choosing Sync for a selected token.
Assign a volume-purchased app
Note
The Available deployment intent is not supported for device groups, only user groups are supported. The list of apps displayed is associated with a token. If you have an app that is associated with multiple VPP tokens, you see the same app being displayed multiple times; once for each token.
Note
Intune (or any other MDM for that matter) does not actually install VPP apps. Instead, Intune connects to your VPP account and tells Apple which app licenses to assign to which devices. From there, all the actual installation is handled between Apple and the device.
End-User Prompts for VPP
The end-user will receive prompts for VPP app installation in a number of scenarios. The following table explains each condition:
Note
It is not recommended to assign VPP apps to Kiosk-mode devices using user licensing.
Revoking app licenses
You can revoke all associated iOS/iPadOS or macOS volume-purchase program (VPP) app licenses based on a given device, user, or app. But there are some differences between iOS/iPadOS and macOS platforms.
Note
Deleting VPP tokens
You can delete an Apple Volume Purchasing Program (VPP) token using the console. This may be necessary when you have duplicate instances of a VPP token. Deleting a token will also delete any associated apps and assignment. Deleting a token revokes associated app licenses but doesn't uninstall the apps.
Note
Intune cannot revoke app licenses after a token has been deleted.
To revoke the license of all VPP apps for a given VPP token, you must first revoke all app licenses associated with the token, then delete the token.
Renewing VPP tokens
You can renew an Apple VPP token by downloading a new token from Apple Business Manager or Apple School Manager and updating the existing token in Intune.
To renew an Apple VPP token, use the following steps:
Note
You must download a new Apple VPP or location token from Apple Business Manager and update the existing token within Intune when the user, who set up the token in Apple Business Manager, changes their password or the user leaves your Apple Business Manager organization. Tokens that are not renewed will show 'invalid' status in Intune.
Deleting a VPP app
Currently, you cannot delete an iOS/iPadOS VPP app from Microsoft Intune.
Assigning custom role permissions for VPP
Access to Apple VPP tokens and VPP apps can be controlled independently using permissions assigned to custom administrator roles in Intune.
Additional information
Apple provides direct assistance to create and renew VPP tokens. For more information, see Distribute content to your users with the Volume Purchase Program (VPP) as part of Apple's documentation.
If Assigned to external MDM is indicated in the Intune portal, then you (the Admin) must remove the VPP token from the 3rd party MDM before using the VPP token in Intune.
If status is Duplicate for a token, then multiple tokens with the same Token Location have been uploaded. Remove the duplicate token to begin syncing the token again. You can still assign and revoke licenses for tokens that are marked as duplicate. However, licenses for new apps and books purchased may not be reflected once a token is marked as duplicate.
Frequently asked questionsHow many tokens can I upload?
You can upload up to 3,000 tokens in Intune.
How long does the portal take to update the license count once an app is installed or removed from the device?
The license should be updated within a few hours after installing or uninstalling an app. Note that if the end user removes the app from the device, the license is still assigned to that user or device.
Is it possible to oversubscribe an app and, if so, in what circumstance?
Yes. The Intune admin can oversubscribe an app. For example, if the admin purchases 100 licenses for app XYZ, and then targets the app to a group with 500 members in it. The first 100 members (users or devices) will get the license assigned to them, the rest of the members will fail on license assignment.
Next steps
See How to monitor apps for information to help you monitor app assignments.
See How to troubleshoot apps for information on troubleshooting app-related issues.
How to request a refund
If you can't request a refund on reportaproblem.apple.comPurchased Apps On Mac
If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again.
If you have an unpaid order, you need to pay for that order before you request a refund. You might need to update your payment information.
Get more information about refunds
See how long refunds take.
For more information about refund requests or for other refunds that you can’t request on reportaproblem.apple.com, contact Apple Support.
Problem with a subscription?
You can request a refund. You can also cancel the subscription.
If you or a family member bought an item by accident
If you or a family member bought an item by mistake, set up Screen Time to prevent unintentional purchases in the future. You can require a password for purchases, prevent some types of purchases, or disable purchasing completely. Set up Screen Time.
Refund eligibility might vary by country or region. See the Apple Media Services Terms and Conditions for details. In countries and regions with consumer law protections, users retain their rights under these protections. In Australia and New Zealand, consumers retain their rights under the applicable consumer protection laws and regulations.
Store availability and features might vary by country or region. Learn what's available in your country or region.
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